Privacy Policy
Last Updated: August 2026
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, make an enquiry, or make a booking for the Villa.
We respect your privacy and are committed to protecting the personal information you provide to us.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
Submit an enquiry through our website
Request information about the Villa
Make or enquire about a reservation
Contact us by email or telephone
Complete a contact or booking form
Communicate with us regarding your stay
Depending on the nature of your enquiry or booking, the information we may collect can include:
Full name
Email address
Telephone number
Billing or payment information
Number of guests
Arrival and departure dates
Booking details
Special requests or information you choose to provide
Any other information necessary to respond to your enquiry or manage your reservation
We only collect information that is reasonably necessary for the relevant purpose.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically.
This may include:
IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of your visit
Referring website
General website usage information
This information may be used to help us maintain, secure and improve the website and understand how visitors use it.
3. How We Use Your Information
We may use your personal information to:
Respond to enquiries and requests
Process and manage reservations
Communicate with you about your booking
Provide information about your stay
Arrange requested services
Process payments where applicable
Manage the security deposit
Provide customer support
Maintain and improve our website
Protect the security of the website and our property
Comply with applicable legal and regulatory obligations
Prevent fraud, misuse or other unlawful activity
We will not use your personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.
4. Payment Information
Where payments are processed online, payment information may be handled by the relevant payment processing service.
We do not intentionally store complete payment card details on our website unless this is necessary and permitted by applicable law and appropriate security measures are in place.
Credit card pre-authorisation may be used for the €1,800.00 security deposit as described in our Terms & Conditions. The security deposit is subject to pre-authorisation and is not automatically debited from the Guest’s card.
5. Cookies
Our website may use cookies and similar technologies.
Cookies are small files stored on your device that can help websites remember information and provide a better browsing experience.
We may use cookies for purposes such as:
Essential website functionality
Website security
Remembering preferences
Understanding website traffic and usage
Improving website performance
Analytics and website optimisation
Where required by applicable law, we will request your consent before using non-essential cookies.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.
6. Analytics
We may use website analytics tools to understand how visitors use our website.
Analytics information may include information such as pages visited, approximate location, device information, browser information and general website activity.
Analytics data helps us understand website performance and improve the visitor experience.
Where applicable, analytics services may process information according to their own privacy policies.
7. How We Share Your Information
We do not sell or rent your personal information.
We may share personal information only where reasonably necessary for the purposes described in this Privacy Policy, including with:
Service providers assisting with website operation
Payment processing providers
Website hosting providers
Email or communication service providers
Technical support providers
Professional advisers where necessary
Authorities or other parties where required by applicable law
Where third parties process personal information on our behalf, we take reasonable steps to ensure that the information is handled appropriately and securely.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against:
Unauthorised access
Accidental loss
Misuse
Alteration
Disclosure
Destruction
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
9. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Information relating to bookings, payments and transactions may be retained for longer where necessary to:
Fulfil contractual obligations
Maintain business records
Resolve disputes
Prevent fraud
Comply with legal, accounting or regulatory requirements
When personal information is no longer required, it will be securely deleted or otherwise disposed of where reasonably practicable.
10. Your Privacy Rights
Depending on the applicable privacy and data protection laws, you may have rights regarding your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information where legally permitted
Request restriction of certain processing
Object to certain uses of your personal information
Withdraw consent where processing is based on consent
Request a copy of certain personal information in a portable format
Requests relating to your personal information should be submitted using the contact details provided on our website.
We may need to verify your identity before processing certain requests.
11. Marketing Communications
We will only send promotional or marketing communications where permitted by applicable law.
If you receive marketing communications from us, you may unsubscribe by following the instructions provided in the communication or by contacting us directly.
Unsubscribing from marketing communications does not prevent us from sending essential communications relating to an existing booking or enquiry.
12. Children’s Privacy
Our website and Villa may be suitable for families and children are welcome at the property.
However, we do not knowingly collect personal information directly from children through the website.
Parents or legal guardians should ensure that children do not provide personal information through the website without appropriate supervision.
13. Third-Party Websites
Our website may contain links to external websites or services.
We are not responsible for the privacy practices, content or security of external websites.
We recommend reviewing the privacy policy of any external website before providing personal information.
14. International Data Transfers
Some service providers we use may process personal information in countries outside the country in which you are located.
Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements or privacy practices.
The updated version will be published on this page with a revised Last Updated date.
We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your personal information is handled, please contact us using the contact information provided on our website.
Last Updated: August 2026
